7e770 Privacy Policy – How We Protect Your Data

1 Data We Collect

7e770 collects personal data from you in two ways: data you provide directly when registering and using the platform, and data collected automatically when you interact with the platform.

Data you provide directly:

• Full name and date of birth provided during account registration.
• Mobile phone number and email address used to create your account.
• Payment method details, including your bKash, Nagad, or Rocket account number, used to process deposits and withdrawals.
• Identity verification documents such as a national ID card or passport, submitted when completing KYC verification.
• Communications you send to the 7e770 support team via live chat or email.

Data collected automatically:

• Your IP address and approximate geographic location at the time of login.
• Device type, operating system, and browser information.
• Pages visited on the 7e770 platform, time spent on each page, and navigation patterns.
• Game activity including games played, bet amounts, session duration, and game outcomes.
• Login timestamps and session activity logs.

2 How We Use Your Data

7e770 uses the personal data we collect for the following purposes:

• Account management: To create and maintain your 7e770 account, verify your identity, and keep your account secure.
• Payment processing: To process your deposits and withdrawals accurately and securely via your chosen mobile banking provider.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the 7e770 support team.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised access to accounts on the platform.
• Responsible gaming: To monitor gaming patterns and identify players who may benefit from responsible gaming tools or support.
• Platform improvement: To analyse how players use 7e770 so we can improve the platform experience, fix issues, and develop new features.
• Marketing communications: To send you information about promotions, bonuses, and new games on 7e770, where you have consented to receive such communications. You can opt out at any time.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.

3 Data Sharing & Third Parties

7e770 does not sell your personal data to any third party. We share your data only in the following limited circumstances:

• Payment providers: Your payment details are shared with bKash, Nagad, or Rocket solely for the purpose of processing your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification services: When you complete KYC verification, your identity documents may be processed by a third-party verification service provider. This provider is contractually bound to handle your data securely and only for the purpose of verification.
• Fraud prevention systems: Certain account and transaction data may be shared with fraud detection services to protect the platform and its players from fraudulent activity.
• Customer support tools: Support communications may be processed through a third-party helpdesk platform. These providers are bound by data processing agreements that restrict how they can use your data.
• Legal authorities: 7e770 may be required to disclose your personal data to law enforcement or regulatory authorities if required by law or in response to a valid legal request.

All third-party service providers who process data on behalf of 7e770 are required to maintain appropriate security standards and are prohibited from using your data for any purpose other than the specific service they provide to 7e770.

4 Cookies & Tracking

7e770 uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit a website. Here is how 7e770 uses cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your basic preferences. You cannot opt out of essential cookies without affecting your ability to use 7e770.
• Analytics cookies: These help us understand how players navigate the platform — which pages are visited most, where players spend the most time, and where they encounter issues. This data is used in aggregate form to improve the platform.
• Preference cookies: These remember your settings such as language preference and display options so you do not have to reconfigure them each time you visit.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 7e770 platform. 7e770 does not use cookies to track your activity on other websites.

5 Data Security

7e770 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it:

• All data transmitted between your device and the 7e770 platform is encrypted using SSL/TLS technology.
• Sensitive data including passwords is stored in hashed form. 7e770 staff cannot view your password in plain text.
• Access to personal data within 7e770 is restricted to staff members who need it to perform their job functions. All staff with data access are trained in data protection practices.
• 7e770 conducts regular security reviews of its systems and infrastructure to identify and address potential vulnerabilities.
• In the event of a data breach that affects your personal data, 7e770 will notify affected users as required by applicable law and take immediate steps to contain and remediate the breach.

While 7e770 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone.

6 Data Retention

7e770 retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period after account closure as required by anti-money laundering regulations.
• Transaction records: Financial transaction records are retained for a minimum of five years in accordance with financial record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable KYC and AML regulations, typically five years from the date of verification.
• Support communications: Retained for up to two years from the date of the last communication to allow for dispute resolution.
• Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be linked back to individual users.

When your data is no longer required, 7e770 will securely delete or anonymise it. You may request early deletion of your data subject to the limitations described in the Your Privacy Rights section below.

7 Your Privacy Rights

As a 7e770 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 7e770 support team at [email protected].

8 Minors & Age Verification

7e770 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, all users are required to confirm that they are at least 18 years old. 7e770 may request age verification documents at any time to confirm this.

If 7e770 becomes aware that personal data has been collected from a user who is under 18, that account will be closed immediately and all associated data will be deleted as soon as legally permissible. Any funds deposited by an underage user will be returned to the payment source.

If you believe that a minor has registered an account on 7e770, please contact the support team immediately at [email protected] so we can investigate and take appropriate action.

9 Changes to This Policy

7e770 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, 7e770 will notify registered users via email or an in-platform notification before the changes take effect. Your continued use of the 7e770 platform after any changes to this policy constitutes your acceptance of the updated terms.

We recommend reviewing this Privacy Policy periodically, particularly when you receive a notification about an update. If you disagree with any changes, you have the right to close your account and request deletion of your data.

10 Contact & Data Requests

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how 7e770 handles your personal data, please contact us using the details below:

• Email: [email protected]
• Live Chat: Available directly from the 7e770 platform when you are logged in, 24 hours a day, 7 days a week.

When submitting a data rights request, please include your registered email address or mobile number so we can locate your account and respond efficiently. 7e770 will never charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.